Movie Case Study
Watch this scene from a movie called ‘The Breakfast Club’. A group of 5 students (namely: Brian, Andrew, Allison, Clair, and John) who are in detention, coming from diverse backgrounds are discussing their problems, we can learn about group structures from this scene.
What is a Group Structure?
Workgroups have a structure, they have a structure that shapes the behavior of members and makes it possible to explain and predict a large portion of individual behavior within the group as well as the performance of the group itself.
Individuals play different roles in this lifetime. A man can play diverse roles in his life both on the job and off-job. Understanding the behavior of a person is linked to understanding the current role that they are playing in their lives. A woman can be a mother, daughter, sister, lover, daughter-in-law, wife, friend, etc. Her behavior changes with the group she is in, if she’s a religious person then her behavior is different in a prayer group and her behavior differs when she’s out with her friends the same day.
There are certain attitudes and actual behaviors consistent with a role and they create role identity. People have the ability to shift roles rapidly when the situation demands and its demands clearly require major changes. So when Brian asks Claire, what would happen on Monday? would they still be friends, she replies by saying that no she won’t as she will maintain her group identity and most likely ignore her new friends as her newfound friends (breakfast club) aren’t anything like her group at school.
Our view of how we are supposed to act in a given situation. It is based on an interpretation of how we believe we are supposed to behave. These perceptions come from TV, social media, radio, friends, etc. We find random videos going viral every other day, many people tend to perceive things as influenced by such videos. Similar to what Claire thought she should act like when she is with a different set of friends.
This is how others believe you should act. How one behaves is determined to a large extent by the role defined in the context in which you are acting. Another way to understand this would be: A judge in a courtroom is seen as dignified and calm under pressure whereas a T20 cricket team coach is seen as aggressive, dynamic, and inspiring. Clair’s friends think she should agree with them, and Clair feels pressurized to conform to their ideas. Brian is hurt by her direct views on this.
In the workplace, it is important to understand role expectations. There is an unwritten understanding that exists between an employer and employees. What management expects from employees and how employees ought to act.
When an individual is confronted by divergent role expectations, the result is role conflict. It usually comes up when an individual finds that compliance with one role requirement would make it more difficult to comply with other role requirements. Similar to how we see, Claire clarifies that she will not be able to be friends with Brian in front of her old set of friends. She is facing a role conflict.
Employees face this quite often when they have a conflict between career and home role expectation