Case breakdown: Movie No Reservations
The scene that you just saw shows how Kate, a master chef (played by Catherine Zeta Jones) is furious when a customer sends her dish back. Meanwhile, Kate’s boss tells her that he is an important customer and a new dish can be cooked. She cooks a new one, only to be returned again by the customer.
She quits her job by putting that rare steak in from of the customer and barging out of the restaurant.
Why do employees quit?
Employees quit for many reasons. When an employee is tired of bad days in the company with an over bearing boss, an employee is more likely to quit than to continue to stay. Stress is also another factor that plays a major role, when deciding to quit their job. Let’s discuss points in detail.
Work-life conflicts generally occur when there is an increased workloads or travel demand. It can also occur when job responsibilities are not clearly defined. This leads to unnecessary stress and conflict in the life of an employee. If proper measures are not taken then a valued employee is most likely to quit the organization. Organizations can undertake many strategies to retain employees. These strategies can be time based or money based. An employee can be offered flextime, part-time work, flexible benefits, discounts for child care tuition etc.
There are times, when management itself isn’t professional and trained. Hence employees facing challenges in such environment suffer as their problems aren’t resolved. Even an inexperienced management when faced with challenges can adopt conflict resolution policies to save valued employees. Face to face meetings, negotiations, expansion of resources are some of the ways an employee can be retained in an organization.
Toxicity in work place:
A workplace comprises of different individuals with diverse cultures and personalities. It is not necessary people get along. When the workplace is filled with gossip, bullying, stealing credit and no camaraderie within teams, then the work place is most likely to become toxic. Unhealthy competition leads to toxicity at work place too. This environment breeds negativity and contempt.
Employees not being recognized:
When employees are not recognized and rewarded adequately for their work. They feel undervalued and unrecognized. This easily leads to employee quitting their jobs. For employees to feel valued and recognized, a proper system of appraisal should be in place. Performance evaluation provide input for promotions, transfers or terminations. Evaluations also fulfill the purpose of providing feedback to employees on how organizations views their performance. These can further be used for reward allocations. These can be done through surveys, feedback, ratings etc.
High Workload or No relevant work:
Pressures placed on an employee due to high workload through out the year can be damaging to employee’s health. An employee can decide to quit due to this reason. On the contrary, if the employee does not have relevant work that isn’t contributing to his career growth or he/she feels deadlocked then an employee can choose to leave. Management can step in to distribute workload and provide employees with work that suit their work profile.
Balancing employees needs can work wonders for the organizations. Good benefits and pay, flexible time and other benefits can make an employee loyal towards the organization.
Written by: Ms. Gitika Chandra